Response to Complaints

Dear _____________,

Thank you for taking the time to contact ABC Company to explain the concerns you are experiencing with your software. We regret any inconvenience you have experienced and assure you that we are anxious to retain you as a satisfied customer.

A summary of your concern has been sent to our support department.

If you need further assistance, you may recontact us at 888-888-8888. To help us serve you more quickly in the future please reference the above file number.

Thank you for giving us the opportunity to assist you.

Sincerely,