Employment Warnings

Dear _____________,

I have received a complaint from DEF Company, that you used abusive language toward their employee when asked to clear up a mistake on an order.

Who was at fault is of little importance, but what is important you violated company policy and came close to destroying a potentially profitable relationship. There is nothing you need to say to a customer or supplier that cannot be said politely.

I have resolved the issue with DEF Company, however a personal apology would be appropriate and welcomed.

Sincerely,